Shipping

  1. What shipping methods do you use?
    We ship all items by UPS/FedEx/DHL International Express to customers all over the world. Note: UPS/FedEx/DHL DO NOT deliver on weekends or national holidays.
  2. How much does shipping cost?
    Shipping fee is depending on the country and shipping method you select. Shipping fee is US$15 to the United States /Canada/Australia/UK/Ireland/Philippines.We can ship to other countries as well, such as New Zealand,France, Germany, etc. If you are from another country outside of the countries shown on our website, then simply contact our customer service team before placing the order and we will be able to quote you a price.

 

  1. Can you ship to a P.O. BOX address?
    Unfortunately we cannot ship to any P.O. Box addresses. We require all customers to provide us with an actual address to that we can ensure your products will reach you safely.
  2. Do I need to sign my order?
    FedEx and UPS Express Air couriers both require a signature, therefore please ensure someone is available to sign for the package.
  3. How can I track my order after it has been shipped out?
    After we ship the order out, we will email you a tracking number, which you to follow up directly on the chosen couriers website.
  4. Can you ship orders overseas, how long will it take for me to receive it?
    We can ship orders all over the world. Once you have placed an order, we will email you proofs within 36hours. After you have confirmed, you will receive your order within 10-14days. In order to ensure that your items arrive in time for your customers, please use the following calculation to determine the estimated date you'll receive your order:(Processing Time) + (Shipping Time) = Estimated Delivery Time.

Processing Time

After you confirm the e-proof we sent. It usually takes about 5-10 working days for production.

Shipping Time

It usually takes about 3-5 working days for DHL, 5-7 days for Fedex.

 

  1. I need my productas soon as possible. Do you take rush orders?
    We will try our best to accommodate your schedule. After reviewing details of your order, we will let you know whether it can be completed within your requested time frame.
  2. Do you send samples?
    Yes, simply click the 'sample request' to pre order samples.